What is getting in the way
Policies, product notes, training material, and expert answers spread across files. People search slowly, repeat the same questions, and often use whichever copy they find first.
Knowledge Agent
A knowledge base chatbot gives people one controlled place to ask repeat questions against the documents and knowledge you approve.
Policies, product notes, training material, and expert answers spread across files. People search slowly, repeat the same questions, and often use whichever copy they find first.
Organize approved resources as Agent Knowledge, keep updates owner-controlled, and publish an Agent that can search the current knowledge available to it.
Knowledge Agent
Start with the files and written material that are allowed to answer the target questions.
Add the resources to the Agent's knowledge boundary and review what the Agent should answer, qualify, or refuse.
Set controlled access, test common and difficult questions, and publish the Agent only when its answer boundary is clear.
Early access
No. You choose and maintain the approved resources. That explicit boundary is what keeps the knowledge useful and owner-controlled.
No. A standalone knowledge Agent is controlled by its creator and used by customers or employees. A Team is for active members who also collaborate on shared Tasks, Data, Files, and Knowledge.
Early access
Bring a small set of authoritative documents and the questions they should answer. We will help define a useful first knowledge Agent.