Prostir

Case 05

The doc chat that ends the policy-lookup pings

Your company has 200 pages of internal procedures in Notion or a shared drive. Nobody reads them. In this case you open Prostir Studio, ingest those docs as agent resources, ask Prostir to build a knowledge graph across them, turn on the search tool, lock access to your work email domain, and publish. A new hire types a real question into ChatGPT and gets a cited answer pulled from the right document.

01

Before: 200 PDFs nobody opens

  • The procedures exist. They are clear, well-written, up to date. They are also unread.
  • Onboarding is one senior person answering the same five Slack messages twice a week.
  • Anything longer than three pages turns into a just-ping-me-I'll-find-it response.
02

What you do inside Prostir Studio

Searching beats reading. You build a chat over the docs, locked to your domain.

  1. 01
    Studio → Agents → Create agent → name it after the team.

    An empty agent shell ready for resources, knowledge, and access rules.

  2. 02
    Upload procedures as Resources (PDF, Markdown, exported Notion pages).

    Each one becomes a resource the assistant can read directly.

  3. 03
    Click Build knowledge graph. Prostir parses the docs into linked nodes.

    Topics, procedures, owners, and definitions all get connected. Search runs over the graph, not raw text.

  4. 04
    Turn on the knowledge search tool.

    The published agent now exposes one search tool that returns the most relevant nodes plus the source file name and section heading.

  5. 05
    Set access: only users on @yourcompany.com.

    Outside ChatGPT accounts that try to add the agent get blocked. Internal accounts sign in once.

  6. 06
    Publish.

    Link: prostir.build/yourcompany/sops. Drop it into Slack with one line: add this to your ChatGPT.

03

The sources the agent reads

Whatever you already have. No rewriting. The graph does the linking.

doc engineering/onboarding.md Day-one through day-thirty checklists.
doc ops/runbooks/*.md Incident, deployment, and on-call rotation handbooks.
doc people/leave-policy.pdf Time-off rules, holidays, exception process.
doc security/vendor-access.md What outside vendors can see and what they cannot.
doc glossary.md Internal terms the docs reuse.
04

What a new hire sees in ChatGPT

Plain question, cited answer.

ChatGPT

I just joined the platform team. Where do I find the on-call rotation and how do I get added?

search_knowledge

Top match: ops/runbooks/on-call.md, section Joining the rotation. Secondary: engineering/onboarding.md, section Week two.

The on-call rotation lives in ops/runbooks/on-call.md. To get added, the platform lead adds you via PagerDuty in week two of onboarding (see engineering/onboarding.md → Week two). The doc also lists the shift-swap Slack channel.

What if I'm on time off during my week?

Per ops/runbooks/on-call.md → Swap protocol, post in #oncall-swaps at least five business days ahead. Time off during your on-call week needs a confirmed swap, not just leave approval.

05

After: the procedures become a colleague

  • The senior person stops being a search engine. They go back to actual ops work.
  • Updates to a doc flow into the next answer. No more stale screenshots in Slack threads.
  • When the company hires a new team, you reuse the same agent. Add their docs as Resources.

What gets published

A published Prostir agent at your company link. Anyone with a work email opens it in their ChatGPT, asks plain questions, and gets answers with the exact document name and section quoted. New hires stop pinging Slack for the same policy lookups.

Ready to launch?

One afternoon from idea to live link.

Upload what only you have. Write the rules in plain language. Open the link in ChatGPT, Claude, or your site. Ship the agent only you could ship.

Need custom scale, white-label, or dedicated setup? Talk to sales.