Choose the paid job
Start with a repeated, expensive decision or handoff, not with a generic chatbot. Name the buyer, triggering event, approved inputs, useful output, accountable owner, and the measurable sign that the job is complete. If you cannot test the output, you cannot promise it responsibly.
The common failure is automating a vague department instead of one job. Map who asks, what arrives, which source is trusted, what decision follows, and where a human must approve before choosing models or tools.
Record a baseline before launch, then compare completed jobs, corrections, safe refusals, time, support load, and cost.